亚马逊申诉常用的网站和邮箱

对号跨境

1、亚马逊总裁贝索斯的邮箱

jeff@Amazon .com

2、亚马逊官方邮箱

notice@amazon.com

seller-evaluation@amazon.com

pq-review@amazon.com

account-confirmation@amazon.com

cn-seller-verification-enquiry@amazon.co.uk

3、亚马逊VE申请邮件

vendorexpress@amazon.com

4、审核卖家评级表现

seller-performance-policy@amazon.com

5、品牌外观专利侵权

copyright@amazon.com

6、知识产权侵权解决后撤诉

US:notice@amazon.com

UK:notice@amazon.co.uk

FR:notification@amazon.fr

DE:benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN:notice@amazon .in

MX:notice@amazon.com.mx

7、亚马逊账号冻结后的余额处理

payments-funds@amazon.com

8、店铺被关闭货款申诉邮箱

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca

UK:payments-investigate@amazon.co.uk

FR:investigation-amzpayments@amazon.fr

DE:payments-nachforschungen@amazon.de

IT:payments-investigate@amazon.it

ES:investigacion-pagos@amazon.es

IN:payments-investigate@amazon.in

MX:payments-funds@amazon.com.mx

9、受恶意攻击或者敲诈邮件

标题：「feedbackabuse report」 + 「卖家店铺名」发送到：investigate@amazon .com

10、帐号不能登录怎么移除FBA库存?

联系亚马逊付款的邮箱：payments-investigate@amazon.com;

询问你的产品清单，告诉他需要移除库存，他会给你一个产品清单和移除库存的费用，如果你的账号余额不足的话会给你一个亚马逊的收款账号，你按要求把钱转过去，然后再回邮件告诉他，把地址给他，就给你移除了。

11、产品质量(PQ)问题申诉

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in

MX:politicas-performance-vendedor@amazon.com.mx

12、亚马逊各站点绩效团队邮箱

US:seller-performance@amazon .com

UK:seller-performance@amazon .co.uk

FR:performance-vendeur@amazon .fr

DE:verkaeufer-performance@amazon .de

JP:alliance@amazon .co.jp

ES:performance-vendedor@amazon .es

IT: performance-venditore@amazon.it

CA:seller-performance@amazon .ca

用登录邮箱使用英语发送，发邮件时态度诚恳、并在末尾再次注明你的登录邮箱，方便对方查询。

13、亚马逊投诉跟卖的入口

A.从AM后台Contact SellerSupport开case投诉， Report a violation

https://sellercentral.amazon.com/hz/contact-us

B.以权利人身份投诉侵权https://www.amazon.com/gp/help/reports/infringement

C.以买家身份Test Buy投诉http://www.amazon.com/gp/help/reports/contact-us

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