1、亚马逊总裁贝索斯的邮箱 2、亚马逊官方邮箱 notice@amazon.com seller-evaluation@amazon.com pq-review@amazon.com account-confirmation@amazon.com cn-seller-verification-enquiry@amazon.co.uk 3、亚马逊VE申请邮件 vendorexpress@amazon.com 4、审核卖家评级表现 seller-performance-policy@amazon.com 5、品牌外观专利侵权 copyright@amazon.com 6、知识产权侵权解决后撤诉 US:notice@amazon.com UK:notice@amazon.co.uk FR:notification@amazon.fr DE:benachrichtigung@amazon.de IT:notifica@amazon.it ES:aviso@amazon.es IN:notice@amazon .in MX:notice@amazon.com.mx 7、亚马逊账号冻结后的余额处理 payments-funds@amazon.com 8、店铺被关闭货款申诉邮箱 US:merchant-reserve-inquiry@amazon.com CA:payments-investigate@amazon.ca UK:payments-investigate@amazon.co.uk FR:investigation-amzpayments@amazon.fr DE:payments-nachforschungen@amazon.de IT:payments-investigate@amazon.it ES:investigacion-pagos@amazon.es IN:payments-investigate@amazon.in MX:payments-funds@amazon.com.mx 9、受恶意攻击或者敲诈邮件 标题:「feedbackabuse report」 + 「卖家店铺名」发送到:investigate@amazon .com 10、帐号不能登录怎么移除FBA库存? 联系亚马逊付款的邮箱:payments-investigate@amazon.com; 询问你的产品清单,告诉他需要移除库存,他会给你一个产品清单和移除库存的费用,如果你的账号余额不足的话会给你一个亚马逊的收款账号,你按要求把钱转过去,然后再回邮件告诉他,把地址给他,就给你移除了。 11、产品质量(PQ)问题申诉 US:seller-performance-policy@amazon.com UK:seller-performance-policy@amazon.co.uk FR:politique-performance-vendeur@amazon.fr DE:verkaeufer-performance-richtlinie@amazon.de IT:performance-venditore-politiche-di-condotta@amazon.it ES:politicas-performance-vendedor@amazon.es IN:seller-performance-policy@amazon.in MX:politicas-performance-vendedor@amazon.com.mx 12、亚马逊各站点绩效团队邮箱 US:seller-performance@amazon .com UK:seller-performance@amazon .co.uk FR:performance-vendeur@amazon .fr DE:verkaeufer-performance@amazon .de JP:alliance@amazon .co.jp ES:performance-vendedor@amazon .es CA:seller-performance@amazon .ca 用登录邮箱使用英语发送,发邮件时态度诚恳、并在末尾再次注明你的登录邮箱,方便对方查询。 13、亚马逊投诉跟卖的入口 A.从AM后台Contact SellerSupport开case投诉, Report a violation https://sellercentral.amazon.com/hz/contact-us B.以权利人身份投诉侵权https://www.amazon.com/gp/help/reports/infringement C.以买家身份Test Buy投诉http://www.amazon.com/gp/help/reports/contact-us D.品牌+律师信 专利+律师信amazon exclusive 重度垂直的产品策略
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