销售权限被移除的申诉方法与步骤 - [创蓝经验]

jasonl · 发表于 2015-9-19 23:35:17

创蓝商务发表于 2015-9-14 18:41
这是正常的账户审核，按要求提供只要账户指标正常，也为引起关联，侵权等一般都是可以通过审核恢复销售权 ...

新帐户审查：

开展业务的时间
您的库存来源
在 Amazon.com 上的预期月销量
可配送商品的存货量
任何零售点的地址
在其上销售商品的其他网站的链接
最近已发货订单的跟踪信息
税号或邓白氏 (D-U-N-S) 编号

以上几点能回答的都回答了，目前一直处于审核状态，帐户suspend，资金出不来。。。
是不是缺少几个买家的好评呢？就这样一直pending

Yuer · 发表于 2015-9-22 15:07:16

阿默。求教求教，急急
We are reviewing your Amazon.com seller account. During this review, you cannot sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we review it. If you have any open orders, please ship them.

To help with the review process, please send us the following information about your business:
- Length of time you have been in business
- Sources of inventory
- Anticipated monthly sales on Amazon.com
- Availability of items for shipping
- Address of any retail locations
- Links to other websites that you actively sell on
- Tracking information for recently shipped orders, found on the Manage Orders page in Seller Central (https://sellercentral.amazon.com/gp/orders-v2/list)
- Tax ID or Dun and Bradstreet (D-U-N-S) number

To send this information, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html)

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We will send you an email when our review is complete.

We would like to know if this email was clear and helpful. Please take a moment to provide feedback for us (http://www.amazon.com/gp/html-fo ... otificationFeedback)

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com

我需要做哪些方面的回复

ALONSO · 发表于 2015-10-7 17:59:02

hollytang 发表于 2015-9-11 10:15
申诉回来了，但是今天又收到邮件被封了，还是这几个产品，几乎一样的一封邮件，我现在都不知道怎么回事了 ...

同命相连啊。我的也是。6.30号被封，7.23号申诉成功。可是，仅仅3天后，又被封了。。。。。目前看是没希望了。。。。

a2005014 · 发表于 2015-10-10 12:12:51

hollytang 发表于 2015-9-11 10:15
申诉回来了，但是今天又收到邮件被封了，还是这几个产品，几乎一样的一封邮件，我现在都不知道怎么回事了 ...

怎么申述回来的

小帆 · 发表于 2015-10-11 18:17:57

要邮件模板，因为订单缺陷率被移除的，求

Julie906 · 发表于 2015-10-11 21:31:48

我的被封了一个月申诉了两次今天又收到邮件说是重新提交计划钱也转到我卡上了我还有希望吗
PS: 万能的创蓝，能告知我怎样写才能让投诉我侵权的商家同意撤诉吗？
我写了好几封邮件，都不理我，亚马逊让我给投诉我侵权的那个人同意撤诉，我该怎么办着急ing

jasonl · 发表于 2015-10-11 23:35:55

阿默发表于 2014-11-26 08:45
这个不一定的，有的卖家写申诉信件后2天亚马逊就回复了然后恢复了销售权限，有的卖家是2周左右才被亚马逊提 ...

那不是关联的节奏么？

jasonl · 发表于 2015-10-11 23:38:50

阿默发表于 2014-11-29 09:24
可以放弃抵抗了，永久被移除销售权限。现在注册亚马逊站点没那么难了，重新注册一个吧。

Any subsequent accounts that are opened will be closed as well.

jasonl · 发表于 2015-10-14 15:45:50

阿默，我是新帐户被审查然后暂停了销售权限，之前Appeal过一次，在被暂停销售权限之前，成交了一些订单也发货了，有点不幸运正好也一两个订单出了问题，前两天收到了另一份要求再次Appeal的邮件，现在的问题是找不到Appeal的地方，不知道往哪里申诉，因为之前暂停销售权限的Notification已经Appeal过，现在没有那个按钮了，发邮件问Amazon也无回复。。。

Hello,

We appreciate the information you have provided. However, a review of your account suggests that some of your buyers have received defective items.

Please send us a detailed plan for how you will ensure that buyers receive their items in working condition. We will review your plan and determine whether to reinstate your selling privileges.

For information on creating and sending us your plan, search “Appeal the Removal of Selling Privileges” in Seller Central Help.

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com

我仅收到一个移除销售权限的Notification，但一个Notification似乎只能Appeal一次

jasonl · 发表于 2015-10-15 00:26:37

Step 4: 把您申诉的内容发给亚马逊
补救的行动计划创建写完后, 将其发送给亚马逊希望其恢复您的卖家销售权限。
登录卖家账户后台
点击Performance按钮中的Performance Notifications
找到关于您销售权限被移除的告知邮件，打开邮件，点击Appeal的申诉按钮
点击Appeal decision按钮
把您的补救行动计划写入
点击Submit，把您申诉的内容发给亚马逊的Seller Performance进行评估，Seller Performance会根据您提供的申诉内容以及这次销售权限被移除的严重程度来决定是否恢复您的亚马逊账户卖家权限

因为之前申诉过一遍了，现在找不到Appeal decision按钮，再次申诉。。。我该怎么办啊