账户莫名的被冻结及取消销售权

124931429 · 发表于 2016-11-20 10:50:22

账户冻结移除销售权，账户才跟卖宝贝才上没两天就出现一些莫名而且被取消的订单，是不是因为被同行恶搞后，产生订单取消率过高而被冻结的。不懂什么原因。请管理员帮分析下什么原因。收到详细邮件如下：

Hello,

We reviewed your account, and we have decided that you may no longer sell on Amazon.com. Your listings have been removed from our site.

Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-Z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html).

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com

中文示意：

你好，

我们审核了您的帐户，我们决定您不再在Amazon.com上销售。您的商家信息已从我们的网站上删除。

请运送任何未结订单。如果您的帐户中有资金，那么在您为订单上的A-to-z声明或退款支付的任何金额已扣除后，这些资金将可用。这通常需要大约90天，但资金可能会更长。

您可以在Seller Central的“付款”部分查看您的余额和结算信息。如果您对这些有任何疑问，请写信至payments-funds@amazon.com。

如果您要对此决定提出申诉，请在Seller Central的“效果通知”页面（https://sellercentral.amazon.com ... -notifications.html）上点击此讯息旁边的上诉按钮。

真诚，

卖方绩效团队
亚马逊
http://www.amazon.com