亚马逊常用邮箱-新手卖家非常有用

地狱男爵

【卖家必备】—— 亚马逊常用邮箱

投诉跟卖的入口：
1.从AM后台Contact Seller Support开case投诉， Report a violation https://sellercentral.amazon.com/hz/contact-us   
2.以权利人身份投诉侵权 https://www.amazon.com/gp/help/reports/infringement   
3.以买家身份Test Buy投诉 http://www.amazon.com/gp/help/reports/contact-us   
第四个方法：品牌+律师信 专利+律师信 amazon exclusive 重度垂直的产品策略

账户出现问题审核邮箱：pq-review@amazon.co.uk
investigate@amazon.com
seller-evaluation@amazon

account-confirmation@amazon.com
cn-seller-verification-enquiry@amazon.co.uk

VE申请邮件：

vendorexpress@amazon.com

亚马逊各站点绩效团队邮箱：用登录邮箱使用英语发送。

US: seller-performance@amazon.com
UK: seller-performance@amazon.co.uk
FR: performance-vendeur@amazon.fr
DE: verkaeufer-performance@amazon.de
JP: alliance@amazon.co.jp
ES: performance-vendedor@amazon.es
IT: performance-venditore@amazon.itCA: seller-performance@amazon.ca

品牌外观专利侵权：

copyright@amazon.com

知识产权侵权解决后撤诉

US:notice@amazon.com

UK:notice@amazon.co.uk

FR:notification@amazon.fr

DE:benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN: notice@amazon.in
MX:notice@amazon.com.mx

账号冻结后的余额处理：

payments-funds@amazon.com

店铺被关闭货款申诉邮箱：

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca      

UK:payments-investigate@amazon.co.uk      

FR:investigation-amzpayments@amazon.fr  

DE:payments-nachforschungen@amazon.de

IT:payments-investigate@amazon.it      

ES:investigacion-pagos@amazon.es      

IN:payments-investigate@amazon.in      

MX:payments-funds@amazon.com.mx   

受恶意攻击或者敲诈邮件：
标题：「feedback abuse report」 + 「卖家店铺名」发送到：investigate@amazon.com

产品质量（PQ）问题申诉 (例如产品被下架)：

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in
MX:politicas-performance-vendedor@amazon.com.mx

另附亚马逊费用名称汇总(以下链接需登陆卖家才能浏览)：
普通费用：

Subscription fee月租，即订阅费，美国39.99美元
https://sellercentral.amazon.com/gp/help/200336920

Referral Fee佣金

https://sellercentral.amazon.com/gp/help/200336920

HighVolume Listing Fee大批量商品费用

https://sellercentral.amazon.com/gp/help/200336920

Per Item Fee 按件收费，适用个人版

https://sellercentral.amazon.com/gp/help/200336920

Cost of Advertising广告费用：

https://sellercentral.amazon.com/gp/help/201963330

FBA相关费用，FBA Fulfillment Fees
https://sellercentral.amazon.com/gp/help/201112670

Returns Processing Fee退货处理费，

https://sellercentral.amazon.com/gp/help/201112630

Refund Administration Fee退款管理费用，一般收取佣金的20%
https://sellercentral.amazon.com/gp/help/200336920

FBA Long-Term Storage长期储存费用

https://sellercentral.amazon.com/gp/help/200684750

Inventory Storage Fee月度库存储存费用

https://sellercentral.amazon.com/gp/help/200612770

FBA Inventory Placement Service合仓费，即库存配置服务费

https://sellercentral.amazon.com/gp/help/200735910

FBA removal order fees移除订单费用

https://sellercentral.amazon.com/gp/help/200685050

Fulfillment Fees for Multi-Channel Fulfillment Orders多渠道配送订单的配送费用

https://sellercentral.amazon.com/gp/help/201112650

FBA Prep Service亚马逊物流标签和准备服务费用

https://sellercentral.amazon.com/gp/help/201023020

Unplanned Prep Services计划外的服务费用

https://sellercentral.amazon.com/gp/help/201000230

RestockingFees补货费或回仓费

https://sellercentral.amazon.com/gp/help/201725780

媒介商品相关资讯链接：

RentalBook Service Fee租赁图书服务费，适用媒介商品

https://sellercentral.amazon.com/gp/help/200336920

Variable Closing Fee交易手续费，适用媒介商品

https://sellercentral.amazon.com/gp/help/200336920

地狱男爵

生活不易，且行且珍惜