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做亚马逊快3年了,一直对侵权问题很小心很认真对待的,第一次收到 Policy Warning 的小红旗,
看了一下除了收到小红旗,账户状况里面还没有感叹号,商品政策合规性里面也都是0,
不知道应该怎么处理,想哭。。。这样会不会直接关店的。
现在我已经把FBA里面的库存都创建移除订单销毁了,那下一步是要联系品牌方让他们撤诉吗?
请问大家是怎么处理这种情况的呢?
邮件内容如下:
Hello, We received a report from a rights owner that you are listing counterfeit products. Sellers on Amazon.com are not allowed to create listings or detail pages for counterfeit goods. We removed the content listed at the end of this email. We may let you list this product again if we receive a retraction from the rights owner. Their contact information can be found below. Brand Managerbrandprotection@mm-toyota.comIf the rights owner agrees to retract their complaint, they must send the retraction to us at notice-dispute@amazon.com. If you believe that the reported content is not counterfeit, you may email notice-dispute@amazon.com. with supporting information. If the rights owner does not retract their complaint, or you do not provide supporting information, we may provide your contact information to the rights owner upon their request. We consider allegations of counterfeit a serious matter and your account is under review. If we receive more complaints about your listings, we may not allow you to sell on Amazon.com. To learn more about this policy, search for "Intellectual Property Violations" in Seller Central Help.
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