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LV2.跨境小白
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- 2018-3-29
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我有一个单,发货时直接点的confirm shipping,没有填跟踪号。由于供货商迟迟不发货,买家申请了退款,原因选择的是Missed estimated delivery date,请问应该怎么处理,会对账号有影响吗?一下是邮件内容:
------------- Begin message -------------
Dear [me] and [customer],
This email is being sent to you by Amazon to notify and confirm that a return authorization has been requested for the item(s) listed below.
[me], please review this request in the Manage Returns tool in your seller account. Using the Manage Returns tool, please take one of the following actions within the next business day:
1. Authorize the buyer's request to return the item.
2. Close the request.
3. Contact the buyer for additional information (through Manage Returns or the Buyer-Seller Communications tool).
[customer], the information below is confirmation of the items that you have requested to return to [me]. No additional action is required from you at this time.
Order ID: 102-0537505-6053059
Item: Martube 3 In1 Fish Eye Lens Wide Angle Marco Mobile Camera Lens
Qty: 1
Return reason: Missed estimated delivery date
Request received: March 16, 2015
Sincerely,
Amazon Services
------------- End message -------------
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