amazon payment

Dora去流浪

我的账号那里显示inactive. You can transact in the Sandbox environment only. Please refer to your account verification status or contact seller support.(settings---account information----Product Status) 我开case问亚马逊，亚马逊是这样回复的。

This is Ellie from Amazon Payments Merchant Support.

I'm sorry for any concern caused by the message: "inactive. You can transact in the Sandbox environment only. Please refer to your account verification status or contact seller support." This message is referring to your Amazon Payments account which is unrelated to your Selling on Amazon account. Amazon Payments is a service we offer U.S. merchants that have their own website and would like to use us as one of their payment processors. For more information on Amazon Payments please click on the link below:

https://payments.amazon.com/merchant

The reason your account is inactive is because we've been unable to verify your U.S. tax information. To use Amazon Payments you must be a U.S. resident or a business with a significant physical U.S. presence. If you don't meet either of these requirements you won't be eligible to use Amazon Payments.

If you think you have signed up incorrectly for Amazon Payments, we can assist you in closing this account. Doing so will not affect your Selling on Amazon account. Please reply with your confirmation by reopening this case using the link below my signature and we can proceed with the closure of your Amazon Payments account.

请问我应该怎么做啊？ 亚马逊说可以关闭Amazon  payments, 关闭这个对账号有影响吗？
求答

创蓝商务

直接联系客服帮忙关掉payments services就可以了，对账号不会有影响。
也可以参考下这篇帖子：https://bbs.ichuanglan.com/thread-27983-1-1.html

Dora去流浪

好的，谢谢辣，已经关闭了，今天payment那里就显示active 了。