收到小红旗，会与收款方式更改有关吗

xiaomin

Hello,

We believe that an unauthorized party may have accessed your Amazon.ca seller account. As a result, we have temporarily restricted access to your account and deactiVATed your listings. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.

We do not know how your sign-in information was obtained, since the unauthorized party obtained this information on a site other than Amazon.ca. Some common techniques used to gain access to this information include:
-- Using malicious software to capture a user's keystrokes and Internet activity
-- Trying commonly used passwords
-- Sending fraudulent emails asking recipients to provide or update personal, financial, or other account information (commonly known as “phishing”)

To learn more about Internet security, visit the "Security & Privacy " section of our Amazon.ca Help pages.

To regain access to your account, you will need to reset your account password with a new, unique password that you do not use for any other account or website. We also suggest that you review your Seller Central account to verify that the following information is accurate. If changes have been made, please make the necessary corrections.

-- Email address preferences
-- Business, shipping and returns, and tax information
-- Active and pending promotion codes
-- User permissions
-- Amazon Storefront
-- Listings and Condition Notes

If the unauthorized party accepted orders for items you did not list, we recommend cancelling orders that have not shipped or offering refunds for orders that the unauthorized party marked as “shipped.”

If you find problems with recent disbursements, you can follow this link to reach a member of the Seller Performance Team (http://www.amazon.ca/gp/help/contact-us/general-questions.html). In your email, please include the last four digits of the bank account where your disbursements should be deposited.

Once you have confirmed that your account and listing information is accurate, change your listing status to Active to sell on Amazon.ca.

If you need help with your account or listings, you can reach our Seller Support Team by clicking Get Support at the bottom of any page in Seller Central.

Sincerely,

昨天更改了账户收款方式后，今早就收到了这封邮件。是否与更改收款账户有关，还是因为其他什么原因？

创蓝商务

1.如果有因为更换收款账户或者添加收款账户导致被移除销售权限的卖家可以发邮件去后台指定的邮箱去申诉，说明你是正常操作的即可，写清楚自己的注册邮箱、事情的经过和原因、要求亚马逊reinstate你的账号。目前已经有seller申诉成功拿回销售权限了。

2.根据已经申诉成功的卖家反馈是说银行账户被清空、产品下架了，重新弄。