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销售权限被移除的申诉方法与步骤 - [创蓝经验]

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蓝宝石

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发表于 2017-9-11 00:03:57 | 显示全部楼层
求各位大神有经验指点分享一下,这个有希望吗?
Hello,

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

To sell on Amazon again, please send the following information to pq-seller-assessment@amazon.com:

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.

We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused “inauthentic” complaints may be destroyed at your expense.

Learn more about our policies in Seller Central Help:

-- Amazon Anti-Counterfeiting Policy (https://sellercentral.amazon.com/gp/help/201165970)
-- Intellectual Property Violations (https://sellercentral.amazon.com/gp/help/201361070)
-- Policies and Agreements (https://sellercentral.amazon.com/gp/help/521)

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).
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蓝宝石

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发表于 2017-10-20 10:29:52 | 显示全部楼层
terrytdk 发表于 2015-3-12 13:45
求助啊,阿默,我三天前收到了这样一封邮件,
Your Amazon.com selling privileges have been removed
V ...

你的账户现在怎么样了
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蓝宝石

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发表于 2017-10-20 10:42:37 | 显示全部楼层
苦海红尘 发表于 2016-2-26 11:13
各种问题都出现了,订单缺陷率超过1%,客户邮件又超时,差评还多,
真是除了侵权,AtoZ什么都有了
倒霉 ...

你现在账号怎么样了啊
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