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帐号一切正常（除了一个月前收到一个投诉），突然收到一封邮件，店铺被封，说店铺与另一个店铺有关，但是我确实只开了一个美国店铺，另一个英国店铺在申请中，也是用相同信用卡相同资料去申请的。请各位大神解答，求救 ！！！不胜感激！！
Hello,
We are writing to let you know that we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your seller account.
We took this action because our records indicate that this account is related to another selling account that was closed by Amazon. Once selling privileges have been removed, sellers are not allowed to establish new accounts.
Due to the proprietary nature of our business, we do not provide detailed information on how we determine that accounts are related.
We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result of A-to-Z Guarantee claims and chargebacks may be deducted from your seller account.
After 90 days, any remaining funds will be available per your settlement schedule. Once the hold has been removed, balance and settlement information will be available in the “Payments” section of your seller account. If you have questions about these funds, please write to payments-funds@amazon.com.
If you would like to appeal this decision, please visit the Notification page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button (https://sellercentral.amazon.com ... -notifications.html). For information on creating an appeal, search on “Appeal the Removal of Selling Privileges” in seller Help.
Regards,
Seller Performance Team
Amazon.com |
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发表于 2014-9-5 23:03:04
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