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本帖最后由 GULIDEMUZI 于 2017-6-30 20:30 编辑
我可能是脑子瓦特了,上架了一款跟Batmen蝙蝠侠类似图案的T恤,图案只有头部看得出来是Batmen的,翅膀部分是做了改进的,并不是翅膀。不管怎样,我还是侵权了,而且很惨,店才刚开一个多月,直接侵权就移除了销售权限,我欲哭无泪,想一头撞啊,朋友都跟我说,要积极看问题,吃一堑长一智。
只想问说谁有过类似经历,怎么解决的?店最后怎样了?跪求指教,跪求,17天以内提供申诉资料。我该怎么办?
下面是移除权限的通知和截图,大家帮我看看吧,出出主意
Your Amazon.co.uk selling privileges have been removed
Hello,
You currently may not sell on Amazon.co.uk because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
To sell on Amazon.co.uk again, please send the following information to pq-review@amazon.co.uk:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.
We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in funds being withheld.
Learn more about our policies in Seller Central Help:
--Amazon Anti-Counterfeiting Policy (https://sellercentral-europe.amazon.com/gp/help/201165970)
--Intellectual Property Violations (https://sellercentral-europe.amazon.com/gp/help/201361070)
--Policies and Agreements (https://sellercentral-europe.amazon.com/gp/help/521)
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral-europe.amazon.com/hz/contact-us/performance).
-------------------------------------
ASIN: B072QWZ62, B071K5SG15, B072KD9M5K, B072KD9H4S
Brand: Batman
-------------------------------------
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
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