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[账号停用] 多次违反亚马逊直送政策

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蓝宝石

LV1.跨境虾米

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2023-1-24
发表于 4 天前 | 显示全部楼层 |阅读模式
第二次违反亚马逊直送政策导致自发货被封,能解决这类问题的服务商请dd
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Your seller-fulfilled offers have been deactiVATed and your listings have been removed in accordance with the Amazon Drop Shipping policy. A reserve equal to your gross sales amount for the preceding 14 days will apply while your account is under review. Although your offers have been deactivated, we still consider you an active seller in our stores. As such, continue to focus your attention on keeping promises to buyers so that your account is in good standing if you take the appropriate steps to reactivate your offers. This includes continuing to ship open orders, responding to buyer inquiries, and handling return and exchange requests. Why did this happen? We have taken this measure because we have found that you have repeatedly violated the Amazon Drop Shipping policy. Drop shipping or allowing a third party to fulfill orders to customers on your behalf, is not acceptable unless it is clear to the buyer that you are the seller of record. When a customer sees packaging and invoices or receipts identifying a seller that is not you nor Amazon, they may be confused about how their order is being fulfilled and who they should contact with any problems or questions. For more information, go to "Drop Shipping Policy": https://sellercentral.amazon.com/gp/help/G201808410 Have your seller-fulfilled offers been deactivated in error? If you believe there has been an error, please submit an explanation by following the instructions in the banner on the top of your "Account Health" page: https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_op Your explanation should include the following information: -- Evidence or examples that demonstrate that your account complies with our Drop Shipping policy. What happens now? Your seller-fulfilled orders will remain deactivated. You may still accept Amazon-fulfilled orders. A reserve equal to your gross sales amount for the preceding 14 days will apply while your account is under review. Based on your order volume, the amount of the reserve may change daily. This reserve amount shows as your "Unavailable Balance" in your "Payments Report" in Seller Central. When your account balance exceeds this reserve amount, you will be able to transfer funds based on your settlement schedule. For more details, go to the "Payments Dashboard" in the "Reports" section of Seller Central: https://sellercentral.amazon.com/payments/reports/statement/details We're here to help For further assistance, refer to the following resources: -- If you have questions about this policy or information requested above, contact us: https://sellercentral.amazon.com/cu/contact-us -- For more information, go to "Create a plan of action to reinstate selling privileges": https://sellercentral.amazon.com/gp/help/G201623610 To view your account performance, select "Account Health" on the home screen of the "Amazon Seller" app on your iOS or Android device, or go to the "Account Health" page in Seller Central: https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_op The "Account Health" page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- Download the iOS app: https://apps.apple.com/us/app/amazon-seller/id794141485 -- Download the Android app: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_US
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