各位有遇到资金被冻结的吗？说是违反什么第三条，申诉需要提交什么资料呢？

liuerbin

各位有遇到资金被冻结的吗？说是违反什么第三条，申诉需要提交什么资料呢？ 主要原因，我们产品断货，我们自己跟卖自己，然后用多渠道发货，但是多渠道出来的追踪单号，亚马逊不识别，所以订单追踪了不达标。我们账户其他功能都可以正常使用，只有资金冻结了。

邮件1.To comply with applicable laws related to commercial transactions, we are conducting a review of your account. During the review, you will be unable to access your account.
Within 9 days, please send the information listed below to our secure document upload page: https://sdu.amazon.com

In order to verify your account, please provide the following:
-- A copy of the acknowledgment letter from the IRS for your assignment of an Employer Identification Number (EIN) or a document stating that your organization is registered with the secretary of state.
-- A copy of an official letter mailed to your business at its physical location in the US (bank statement, utility bill, and so on)

To view the steps to upload the documents and verify that this request is coming from Amazon, please open your web browser and type in the following link: https://www.amazon.com/help/documentrequest. For your security, please do not send any documents via email.

If we do not receive this information within 9 days, your account may be closed.
邮件2
今天早些时候，我们向您发送了文档请求。根据“亚马逊服务商业解决方案协议”第3节的规定，在所有必需的信息得到验证之前，您的资金将被冻结，在我们与您合作解决此问题期间，资金不会转移到您的帐户，但会留在您的帐户中。

biyou66

店铺正常 只是不能提现对吧  可以解决  需要的可以咨询

有实力的服务商

看一下完整的邮件，如果确定是有效追踪率的话是可以解决的，但是有效追踪率不太会冻结资金。是不是账号遇到了其他的问题，有需要请联系

榴莲女孩

有效追踪率可以申诉

阿斯蒂芬规划

有效追踪率我这边可以处理  专业申诉，有需要联系，免费咨询