亚马逊一审二审

12345f · 发表于 2022-2-17 15:10:20

店铺本来是要进行二审申诉提交水电煤账单，但是需要更改办公地址，所以想在uk站点改，然而需要上传身份认证信息才能更改，然后我就上传了，可能资料不全，就来邮件，然后也没有提交验证的按钮了，变成灰色了。
邮件如下
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-Z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

同时，欧洲店铺变为无效。
请问，这个身份认证是属于欧洲一审吗，我应该是继续申诉二审的水电煤账单，还是先想办法进行身份认证的申诉呢？直接申诉二审会受一审没通过的影响吗？这个身份认证，通过率高吗，有人申诉通过吗？