英国账号inactive, 如果申诉

lingpinggu87

我的英国站账号莫名其妙inactive了，没有收到任何邮件通知。第一次问客服，客服说账号实际是正常的，是系统毛病。We use tools to verify that your account is currently normal, and the products you sell can also be sold correctly. The current status of the products: on sale (the products are available for sale on Amazon)The page prompts the account: your account is currently inactive. We will no longer charge a service fee to your account. For system problems, please wait for the system refresh to disappear. It will not affect your account, please rest assured.

第二次开case是问别的事情，然后客服答复账号是inactive的，让我通过account health 界面来appeal
We have received your request to close your account. Your account is currently in an inactive status and no further subscription fees will be charged to your account. If you take no further action on your account, it will remain inactive.
If you wish to appeal the deactiVATion of your account, you may do so via https://sellercentral.amazon.co.uk/performance/dashboard.

我有发邮件给绩效团队，seller-performance-policy@amazon.co.uk，seller-performance@amazon.co.uk  收到的答复跟上面一样

可是我的货是刚刚上架，一个都还没卖出过，没有任何数据，请问该点哪里来申诉？

请各路大神帮忙

lingpinggu87

亚马逊第一麻瓜 发表于 2021-4-30 13:03
做个账号体检吗兄弟，我猜会有帮助

麻烦留个联系方式

lingpinggu87

熹微~~ 发表于 2021-5-4 16:29
什么原因导致的啊？

不知道啊，没有任何通知，然后现在还出了一单
不知道为什么是inactive