这个原因被关店，你们谁遇到过？

hesiey

由于需要大量修改标题，短时间内开了大量CASE，结果被封了2个店，美国和日本，4月3日写的申诉，还没回复~

请问，这个问题严重不？我等了6天了，没有回复，请问，需要等多久啊？着急死了。。。

同学特大桥

卖家的申诉邮件必须包含以下内容：1.对于导致冻结投诉的原因的具体说明；2.对于如何解决该原因造成的问题，以及对于如何防范同样投诉再次出现，卖家准备采取的措施；3.其他卖家想让亚马逊知悉的内容。

百灵鸟申诉

需要看关店邮件我们才能知道具体问题是什么。

hesiey

Why is this happening?
We have identified that your account has violated the Seller code of conduct by not acting fairly and misusing Amazon’s Selling Partner Support service by submitting inappropriate and/or excessive contacts in a short period including duplicate requests in an attempt to alter/change the catalog. Our policies prohibit any activity that would interfere with our capacity to help other selling partners. Examples of such activities include submitting inaccurate requests, or submitting a large number of requests in a short period. Selling partners who repeatedly engage in these activities may receive delayed support on their cases or be subject to monitoring, investigation, and account action.

How do I reactivate my account?
To reactivate your selling account, please send a plan of action that explains:
-- The root cause(s) of creating excessive or duplicate contacts.
-- The actions you have taken to resolve this issue.
-- The steps you have taken to prevent creating unnecessary contacts going forward.

Hhs1997

一样，没有回复+1......

hesiey

谁能告诉我，是美国团队审，还是日本团队审？谢谢。