急！！！我是新卖家刚跟卖被投诉了怎么办？

weiyongxu · 发表于 2015-12-22 10:20:00

跟卖收到亚马逊的发来的信，这是警告信吧怎么处理呢？求大神帮助急！！！
Hello,

We are reviewing your listing because we want to ensure the authenticity of the products sold against this ASIN. Your listing is still active. However, we need to hear from you within 7 days of this notification to resolve this concern.

Please know that this review does not necessarily reflect poorly on you or your seller account. To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify concerns regarding the condition and authenticity of products.

What you can do

To help us complete our review of this ASIN, reply to this email and include the following within 7 days:

1. Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time.
2. Your supplier’s contact information including name, phone number, address, and website.
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