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LV2.跨境小白
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- 2021-1-10
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5#
楼主 |
发表于 2020-12-28 10:09:45
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Hello from Amazon Brand Registry Support,
I understand that you would like to add the user [xxxxxxxx] to Brand Registry.
I confirm that the requested user is already added to the Brand [xxxx] with desired roles of [Administrator].
However, as per your comments, I understand that you aren't getting access to the following functions in your seller account:
I cannot create a xxxx brand product.
I cannot access the A + content page.
I cannot access the brand store.
I would like to inform you that there is no problem from our end. It appears that there is a problem from your seller account. We need to check your seller account. However, we don't have an access to your seller account unless we receive a request directly from your seller account as you are contacting us from Rights Owner account.
Hence, please contact us from your seller account so that it could help us to find the problem and fix the issue.
Have a nice day.
Please let us know how we did.
Were you satisfied with the support provided?
这是亚马逊品牌注册方给的回复 |
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