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只有一个北美老账号,不知道哪里关联了。昨天加拿大和墨西哥站同时收到这封邮件,墨西哥站根本都没有运营。大神们知道是什么情况吗,美国账号目前没收到邮件,不知道后期是否会收到....
Hello,
Your Amazon.ca Seller account has been deactiVATed. Your listings have been disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. We found that your current selling account is related to a different selling account which violated our policies and is not allowed to sell on our site. As a result, you may no longer use the current selling account to sell on Amazon.ca.
How do I reactivate my account?
In order to reactivate this selling account, please follow the steps below:
1. You must first reactivate the related account by submitting an appeal. Please follow the instructions in the communication received for that account.
2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current Selling account, by using this link: https://sellercentral.amazon.ca/gp/customer-experience/perf-notifications.html.
Note: When appealing, please provide details of why your two accounts are related, what you have done to fix the policy violation on the related account, and how you will prevent this issue from happening in future.
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