review该怎么办？

xmp1215 · 发表于 2013-12-9 23:10:57

Hello from Amazon.

We are conducting a review of your Amazon.com selling account. During the review, a rolling reserve will be applied to funds in your seller account.

The reserve will be equivalent to your gross sales amount for the preceding 7 days. Based on your order volume, the amount of the reserve may change daily.

When your account balance exceeds the reserve amount, funds will be available per your disbursement schedule.

You can view your account balance, estimated payment schedule, and reserve amount on the Payments page in the Reports section of your Seller Central account (https://sellercentral.amazon.com/gp/payments-account/settlement-summary.html).

Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill orders and list only items that you are able to ship by the Expected Ship Date.

You can help with the review process by sending us more information about your business. To do so, click the “Appeal” button next to this notice on the Notifications page in the Performance section of your Seller Central account (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).

To learn more about account reviews, search “Velocity Limits and Account Reviews” in Seller Central Help.

We will notify you by e-mail when our account review is complete.

Thank you for selling on Amazon.com.

Best regards,

Merchant Approval Team

上面是邮件，我知道去哪里申诉，我想申诉需要哪些具体的资料。求解。

创蓝 · 发表于 2013-12-9 23:49:12

本帖最后由阿默于 2013-12-9 23:51 编辑

1. 亚马逊Review您卖家账户的目的是确保您在销售过程中有及时的对买家订单发货和遵守亚马逊的平台规则和政策，在Review期间您可以继续处理您的订单也可以上传产品，但是这些产品您必须保证有充足货源可以及时发货。
“Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill orders and list only items that you are able to ship by the Expected Ship Date"

2. 亚马逊审核目的很大程度是是调查您有没有及时的发货，那么您可以提供之前订单发货的跟踪号，然后客户收到货物后对您订单的好评之类的证据来证明您有发货的操作。

xmp1215 · 发表于 2013-12-11 21:43:49

好的，谢谢，review取消了，开始有点订单过了一个礼拜才发货，第一个订单，没留意，不知道有没有，

创蓝 · 发表于 2014-1-9 15:11:18

xmp1215 发表于 2013-12-11 21:43
好的，谢谢，review取消了，开始有点订单过了一个礼拜才发货，第一个订单，没留意，不知道有没有，

一个订单不会有多大问题，以后注册就好。

LOTUS/mg莲 · 发表于 2014-1-14 10:00:04

楼主，我想问下你是怎么被取消review的？我也碰到跟你一样的情况，但是一个礼拜了，review还是没被取消，是不是我的账号很危险了？

创蓝 · 发表于 2014-1-14 18:35:42

LOTUS/mg莲发表于 2014-1-14 10:00
楼主，我想问下你是怎么被取消review的？我也碰到跟你一样的情况，但是一个礼拜了，review还是没被取消， ...

亚马逊人工Review卖家账户一般是1个月左右。