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新注册的账号,收到一封邮件,被冻结了

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蓝宝石

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楼主
发表于 2019-8-13 13:34:30 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
Hello,  

We have reviewed the document(s) you recently provided.

We were unable to verify the document you provided because you did not provide all pages of the document, provided screenshots, or did not show all of the required information.

We were unable to verify the document you provided because it was illegible.

Please provide the following updated documents and confirm there is a valid credit card on file:

--utility bill with name and address visible
--Business license
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.

You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please submit your documents by following this link (https://sellercentral.amazon.com/cu/contact-us).

Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again. If you do not send the requested documents, we may cancel your listings and any funds in your account may be held for up to 90 days, but funds could be held longer.

Learn more about account reviews in Seller Central Help: https://sellercentral.amazon.com/gp/help/G1801.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com


新注册的账户,账号被冻结后,在论坛看了一些帖子,然后找人做一份账单申诉,没过,然后收到这封邮件,求助该怎么办~~~邮件如上。



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蓝宝石

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沙发
发表于 2019-8-13 14:04:40 | 只看该作者
这是二审,按照要求提交资料进行审核就好。
还可以咨询下右侧申诉客服评估下情况。
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蓝宝石

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地板
 楼主| 发表于 2019-8-13 14:58:38 来自手机 | 只看该作者
芬达三块五 发表于 2019-8-13 14:06
美国站吗

是的,美国站,刚注册不久
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