亚马逊注册时总出现输入信息与证件不符

236014700 · 发表于 2019-6-15 23:23:36

哪位大神能帮我看下亚马逊注册账号问题？
我在注册亚马逊账号，上传身份证图片和信用卡账单后，总是出现输入的信息，跟上传的身份证件不符，请问有什么办法可以解决吗？
我已经确认好几遍，证件号码没错，名字的拼音也没错，但是系统一直提示信息不符

Provided information needs correction[color=rgb(118, 118, 118) !important]The information entered does not match the submitted document. Please update provided information and resubmit.

Help

[color=rgb(118, 118, 118) !important]I am the sole owner or point of contact for this account

Identity information

National ID Passport

Expiration date

Country of issue

Verify the document type, document number, expiration date and country of issue provided

First name

First name does not match the submitted identity document

Last name

Last name does not match the submitted identity document

First name in Chinese
First name in Chinese does not match the submitted identity document

Last name in Chinese
Last name in Chinese does not match the submitted identity document