最近英国站收到一封邮箱，说顾客以"inauthentic"投诉我的产品，现在我的listing已经被强制下架了，亚马逊来信说“If you do not appeal this decision in 90 days, any FBA inventory of the item that caused "inauthentic" complaints may be destroyed at your expense.”
这个是“不真实”的投诉项目是说我们的产品是假冒伪劣吗？应该怎么办？
亚马逊叫我们提供“please send us a plan with actions you took to resolve the issue and prevent similar complaintsAlso include the following information for each ASIN: - Copies of invoices or receipts from your supplier issued in the last 365 days. These should reflect your sales volume during that time.
- Contact information for your supplier, including name, phone number, address, and website.”
我应该如何写申诉？？
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发表于 2019-3-16 16:10:21
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