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求救店铺这样是怎么回事,侵权,要店铺资料还是误伤

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蓝宝石

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楼主
发表于 2019-3-5 11:12:00 | 只看该作者 |只看大图 回帖奖励 |倒序浏览 |阅读模式
昨天晚上店铺还是好好的,早上起来就收到一个小红旗,单纯的一封邮件,在绩效里面的,最近 用过一个外观侵权的问题,但是已经解决了,邮件里面也没有邮件说是什么原因
Hello,

Your Amazon selling account has been deactiVATed. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.

Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.

We’re here to help.
If you need help better understanding what is causing this, please search for “Intellectual Property Violations” in Seller Central Help ([img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/gp/help/external/201361070).

How do I reactivate my account?
To reactivate your selling account, please send us the following:
A plan of action that explains:
-- The root cause(s).
-- The actions you have taken to resolve the notices of infringement or violation of Amazon’s policies.
-- The steps you have taken to prevent infringement or violating Amazon’s policies.

For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered.

How do I send the required information?
Submit this information at notice-dispute@amazon.com.

What happens if I do not send the requested information?
If we do not receive the requested information, your account will remain deactivated and funds in your account may be held for 90 days or longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity.

You can view your account performance ([img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/performance/dashboard?reftag=email_block) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

-- iOS: [img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://itunes.apple.com/us/app/amazon-Seller/id794141485
-- Android: https://play.google.com/store/ap ... oid&am...;hl=en
Sincerely,
Seller Performance Team
[img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]Amazon.com
[img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]http://www.amazon.com

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蓝宝石

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沙发
发表于 2019-3-5 11:37:13 | 只看该作者
从邮件来看的确是侵权问题导致被封
不过这个问题肯定是能解决的,我们这种问题目前还没有申诉失败过
如果需要帮助或者只是咨询都可以联系我
希望能帮到您
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板凳
 楼主| 发表于 2019-3-5 11:48:16 | 只看该作者
Maopao222 发表于 2019-3-5 11:37
从邮件来看的确是侵权问题导致被封
不过这个问题肯定是能解决的,我们这种问题目前还没有申诉失败过
如果 ...

你好,看下私聊
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