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加拿大被投诉了,怎么申诉尼

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蓝宝石

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发表于 2018-5-25 15:12:39 | 显示全部楼层 |阅读模式
今天收到一个小红旗,说我们的产品与描述不符,但是看了我们的产品,一直以来销量也还稳定,也比较少差评和退货的。
可是亚马逊今天却发来这样的邮件,让我们很无奈。本来很省心的产品,是否是被对手搞了。应该怎么申诉尼?
Hello, We removed some of your listings because of buyer complaints about the items they ordered from you. These items did not accurately match the condition or description of the product mentioned in your products listings on the product detail page. The listings complaints are at the end of this email. If you would like us to reinstate your listings, please send us a plan with actions you took to resolve this issue and prevent similar complaints in the future. If you do not resolve these concerns within 7 calendar days, we may not allow you to sell on Amazon. Send your plan to pq-product-review@amazon.ca. Get help creating your plan in Seller Central Help We will review your information and decide whether to reinstate your listings. If we receive more complaints about your listings, we may not allow you to sell on Amazon. Learn more about our policies in Seller Central Help:--Policies and Agreements--Prohibited Seller Activities and Actions--Product Detail Page Rules --Condition Guidelines  To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.ca/hz/contact-us/performance).-------------------------------------Complaint type: USED SOLD AS NEWASIN:Complaint type: NOT AS ADVERTISEDASIN:
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2022-3-26
发表于 2018-5-25 17:01:18 | 显示全部楼层
亚马逊商品与描述不符被停权申诉怎麽写?(附成功范本),可以参考这篇文章:https://bbs.ichuanglan.com/thread-71253-1-1.html
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