因卖假货被封店铺，申诉邮件模板 - [Jason原创]

棋子

因为跟卖产品被买家投诉收到假货被终止销售权，我发邮件申诉了。
收到了新的邮件，请大家给点意见，回复内容要怎么写。


Hello,

Your plan does not sufficiently address the complaints we received about your listings. To be sufficient, your plan must

-- Include more details about the steps you have taken to prevent similar complaints.
-- Describe how you will prevent complaints, not just how you will react to them.

The products you listed under are from the Yeti brand (http://yeti.com/rambler/), the products in your receipts are not from this brand.

If you would like us to reinstate your account, please reply to this email with an updated plan. If it sufficiently addresses the complaints, we will reinstate your account.

To learn more about our policies, search for these topics in Seller Central Help:
-- Prohibited Seller Activities and Actions
-- Product Detail Page Rules
-- Condition Guidelines

To talk to someone about this email, ask our Seller Support team to contact you. (https://sellercentral.amazon.com/hz/contact-us).

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com