店铺暂停

maxkinggood

最近店铺被暂停，收到如下信件，要求
Your Amazon Seller account has been temporarily deactiVATed and your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).Why is this happening?In accordance with Section 3 of Amazon’s Business Solutions Agreement, your account has been deactivated because you are offering items that may be inauthentic. A list of these items is provided at the end of this email.In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.

siqi777

可以申诉啊

亚马逊海盗

去申诉，不行的话申诉资金

蓝图设计

可以找服务商申诉鸭 申诉不成功也可以找服务商把里面的资金取出来呀

小白求学

兰精灵 发表于 2022-2-1 12:08
可以申诉，提供给亚马逊真实的品牌授权书，以及fa票，所以fa票提供的是开具的fa票。（备注：fa票开具的数量 ...

授权书搞不到有fa票也不好申述哇？

whh7473

对于专业做亚马逊申诉的团队来说，改问题不大。不知道现在是否已经再处理改问题？

看不见我

有完整邮件吗？跟卖的还是自建的呢，可以具体看看问题

兰精灵

可以申诉，提供给亚马逊真实的品牌授权书，以及fa票，所以fa票提供的是开具的fa票。（备注：fa票开具的数量是比过去销售历史的总数还要多。比如过去卖了300个，fa票可以开具400个的数量，这样的思路）fa票可以代开，可以解决，问题不大～

maxkinggood

找供应商，供应商不肯给厂家授权，只给了声明说他们卖的都是正品和他们同意我们卖这些商品的证明。但是提交了两次，不接受，一直要FP。We received your submission but do not have enough information to reactivate your account at this time. We cannot accept this invoice because we are unable to verify the supplier.To reactivate your account, please send the following information:Copies of invoices or receipts from your supplier issued in the last 365 days for the ASINs listed below.-- These documents must reflect your sales volume over the last 365 days.-- Please include the business details for your supplier, including the business name, business phone number, business address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier’s information.-- You may remove pricing information, but the rest of the document must be visible. For ease of our review, you may highlight or circle the ASIN under review.请问大家这个怎么破，如果申诉不成功，冻结资金能拿回来吗？

maxkinggood

信件提到的商品从来没卖过，没卖过就没进货，所以不可能有FP。

maxkinggood

由于我们是DROPPSHIPING 模式，