标题: 加拿大账号被封，钱被无限期扣留，资金怎么申诉回来？ [打印本页] 作者: 洗衣戏 时间: 2017-12-14 17:58 标题: 加拿大账号被封，钱被无限期扣留，资金怎么申诉回来？ 背景：就因为改了listing，广告里多加了两张贴纸，价格也加了一加币，然后这个改之前下单客的户要免费贴纸。我这不灵光的脑子 不同意还跟她硬刚，然后就没有然后了。（背景有点长，告诉我亚马逊上还是不要嚣张啊）
账号是申诉不回来了，但是亚马逊无限期扣留账户剩下的钱，求大神指教钱怎么申诉回来
申诉了账号恢复亚马逊回的信息：
Hello,
We reviewed your account and the information you provided, and we have decided that you may no longer sell on Amazon.ca.
The sale of counterfeit products on Amazon is strictly prohibited. We will continue to withhold your funds if you cannot provide valid invoices or receipts for the items you listed on Amazon. If the equivalent amount is greater than the total amount available in your account, then the total amount will be withheld.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.ca.
提供完发票截图亚马逊回复：
Hello,
We reviewed your account and the information you provided, and we have decided that you may no longer sell on Amazon.ca.
The sale of counterfeit products on Amazon is strictly prohibited. We will continue to withhold your funds if you cannot provide valid invoices or receipts for the items you listed on Amazon. If the equivalent amount is greater than the total amount available in your account, then the total amount will be withheld.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.ca.
然后现在点开payment <span class="a-declarative" data-action="a-popover" data-a-popover="{"width":"250","content":" Unavailable balance\n
\n
\n This is an amount Amazon keeps in reserve in your seller account. Click on \"View reason\" for more details."}" style="box-sizing: border-box;">[url=]Unavailable balance[/url][url=]View reason[/url][url=] [/url]Closed or suspended account
For terminated or suspended accounts, funds are held indefinitely to cover any refunds, chargebacks or A-to-z Guarantee claims.
需要小号的都可以加我作者: sellertree 时间: 2017-12-15 16:50 http://www.sellertree.com/index/Posts/details/post_id/83415.html可以去看看这篇干货说不定有帮助作者: 天之大 时间: 2017-12-15 17:34
被客户投诉你卖假货，如果有发票或足够证据应该可以申诉回来的作者: jesen526 时间: 2017-12-26 16:31
楼主现在这个问题解决得怎么样了啊，还在继续申诉吗，我有个美国站也这样了‘The sale of counterfeit products on Amazon is strictly prohibited. We will continue to withhold your funds if you cannot provide valid invoices or receipts for the items you listed on Amazon. If the equivalent amount is greater than the total amount available in your account, then the total amount will be withheld’。 以后有什么进展可以交流一下吗，我也在想办法搞清楚这个钱的问题。作者: ryan444 时间: 2017-12-26 19:16
We reviewed your account and decided that you may no longer sell on Amazon.作者: 小庆Jolly 时间: 2018-3-2 15:49
请问楼主美国站被封了吗？里面有钱吗？作者: dasf 时间: 2018-3-3 16:23
请问楼主美国站被封了吗？里面有钱吗？作者: toy714 时间: 2018-4-23 16:36
最后钱拿出来了吗？作者: 17512294 时间: 2018-4-23 16:59
提供产品授权书，证明你的产品不是假货就好，不过最好先解决客人的问题，这样申诉的几率会大很多作者: Amandahkb 时间: 2018-4-24 05:40
可以继续申诉的。