We believe that an unauthorized party may have accessed your Amazon.com seller account. To protect you and the funds in your account, we have temporarily restricted access to your account and your listings have been deactivated. We have also removed any bank account and credit card information. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.
To regain access to your account and to remove the hold on funds, complete the following steps within 17 days:
1. Reset your password in Seller Central by clicking “Forgot your password?” on the Sign In page. If you are already signed in, click on “Logout” from the Settings dropdown in Seller Central first.
2. Update your account with a valid bank account and credit card.
3. Set up Two-Step Verification in your Advanced Security Settings (https://sellercentral.amazon.com/a/settings/approval).
4. Send us a confirmation email by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html). You can also send your confirmation email from the Contact Us page in Seller Central Help (https://sellercentral.amazon.com/cu/contact-us).