今年3月刚注册的欧洲站新账户，刚下来就被冻结。已经按照要求重新提交了资料但是一直没有收到回信。
下面是亚马逊回我的邮件（求大神帮忙看看账户还有救吗？）：
绩效通知第一封： Hello, Your Amazon.co.uk seller account is underreview. During our review, you will not be able to sell on Amazon.co.uk. To sell on Amazon.co.uk, we need to verifyyour identity, business information, or both. You can confirm that you would like tobegin the verification process in one of the following ways. -- Click the “Appeal” button next to thise-mail on the Notifications page in the Performance section of Seller Central(https://sellercentral-europe.amazon.com/gp/customer-experience/perf-notification...) Please ship any open orders. If you havefunds in your account, they will be available after any amounts paid for A-to-Zclaims or chargebacks on your orders have been deducted. This usually takesabout 90 days, but funds may be held longer. You can see your balance and settlementinformation in the Payments section of Seller Central. If you have questionsabout those, please send an email to payments-investigate@amazon.co.uk. We look forward to hearing from you. 绩效通知第二封： Important information regarding yourSelling on Amazon payment account 寄件者：seller-verification@amazon.co.uk Dear Seller, We were unable to verify the informationyou provided when registering for a Selling onAmazon payment account and, as a result, your Selling on Amazon paymentaccount could not be opened. Unfortunately, this means that you will not beable to continue to sell onAmazon. Please take appropriate steps to resolveany open orders. Note that any amounts paid as aresult of A-to-z Guarantee claims and chargebacks may be deducted fromthe balance in your existing Seller Account. Please do not hesitate to contact SellerSupport with any questions you may have: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html Kind regards, Amazon Payments 第三封： 尊敬的亚马逊卖家： 根据您的要求，您的卖家账户关联的银行账户已进行了更新。您以后的结算金额将转至此银行账户。此更新不会影响在此之前向您转账的金额。 注意：对银行账户信息所做的任何更改都必须经过 3 天的安全期后才能生效。此期限自您在卖家平台上提交新的银行账户信息之日算起，期满之后才能进行付款。 您可以随时在卖家平台的“设置”部分中更新银行账户信息。有关详情，请参阅我们的帮助页面。 感谢您的合作与支持！ 亚马逊中国 第四封： 您好： 谢谢您的来信。目前，我们正在审核您提供的信息。我们会在完成审核后，或需要任何其他信息时立即与您联系。 我们无法给出确切的时间，但我们的团队会尽快完成验证。 此致 Amazon Payments 团队 第五封： Dearmianyangyibaidiankejiyouxiangongsi/YBDKJ We received your submission but do not haveenough information to reacti VATe your account at this time. To reactivate youraccount, please send the following: -- Greater detail on evidence or examplesthat demonstrate that your account has complied with our policy. How do I send the required information? Submit this information athttps://sellercentral-europe.amazon.com/cu/contact-us. What happens if I do not send the requestedinformation? If we do not receive the requestedinformation within 14 days of the original notification, your account willremain deactivated. We're here to help If you have questions about this policy orinformation requested above, please contact us athttps://sellercentral-europe.amazon.com/cu/contact-us. Additionally, pleasefind assistance creating a plan of action athttps://sellercentral.amazon.co.uk/gp/help/G201623610. You can view your account performance athttps://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_op orselect Account Health on the home screen of the Amazon Seller app on your iOSor Android device. The Account Health dashboard shows how well your account isperforming against the performance metrics and policies required to sell onAmazon. -- Download iOS App athttps://itunes.apple.com/gb/app/amazon-seller/id794141485 -- Download Android App athttps://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB Sincerely, Seller Performance Team Amazon.co.uk 第六封： Hello YBDKJ, Your Amazon selling account remainsdeactivated. Your listings have been removed. Funds will not be transferred to you and may be held for 90 days orlonger. Please ship any open orders toavoid further impact to your account. Why is this happening? This decision was made after reviewing bothyour account and the information provided. Wemay not respond to further emails about this issue. Sincerely, Seller Performance Team Amazon.co.uk 第七封： please review appeal Task: 5234759932 Acc blocked BAP with no axnble rel - unlimFP Compliance Status RequestAdditionalDetails cant reinstate; as per SOP transfering viaoverride seller-verification-transfer-migration@amazon.co.uk Sincerely, Seller Performance Team Amazon.co.uk
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发表于 2019-5-23 15:01:31
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