请问下大家是怎么解决品牌功能VINE使用问题的？

C_W2012

如题，各位大佬。小弟的商标现在还是TM标，已经备案美国站，目前可以用A+但是不能使用VINE和品牌功能。
联系品牌团队，每次的回复都是：
Unfortunately, we are not able to approve you to use this feature at this time.
The tool is only available to sellers who own a brand. This user must be internal to the brand and must be responsible for selling the brand’s products on Amazon. We were not able to verify that you meet these requirements.
请问是R标才可以还是要怎么样联系绩效团队呢？希望各位大佬指点，小弟万分感激！