绩效通知里面的疑问

hsh

收到了亚马逊的这样的邮件。这是什么情况？账号状态是很好的。没有任何差评或者什么。为什么会出现这样的邮件，求大神解答。。。




Hello,
A change has been made to your disbursement schedule because we determined that you have an increased risk of claims, chargebacks, and refund requests from buyers. A reserve has been applied to your account to ensure you have enough funds to fulfill any refund requests from buyers.

During this time, the money you receive from a sale will be reserved for 14 days from the date the sale was made. After 14 days, the money from that order will be transferred to you on your next disbursement date, as long as you have a positive account balance.

For example, if you sell an item on January 1, the money from the sale will be reserved until January 15. The funds will then be available on your next disbursement date. Any fees or refunds charged to your account during the disbursement period may reduce the net amount paid to you.

The reserve may be applied for up to 90 days but may be removed earlier if we see an improvement. There is no information you need to provide during this review period. We will notify you when our account review is complete.

You can see your account balance, disbursement schedule, and reserve amount on the Payments page in the Reports section of Seller Central:

https://sellercentral-europe.ama ... lement-summary.html
To view helpful tips for selling on Amazon, search for “Seller Performance Measurement” in Seller Central Help.

Seller Performance Team

Jakobchen

如果真像你说的没有任何差评或者什么，建议问问亚马逊客服，因为邮件明显提到了这方面。。。

jasonzhanglala

是不是新注册的账户

创蓝商务

这个是亚马逊为了预防后期可能会出现的风险而进行的资金冻结，账号应该有上面提到的差评，纠纷或者退款的问题吧，如果没有，那也可能只是对新账号的常规审查。后期账户表现好一点，没多大问题的，不用太过担心。