账号冻结，半个月没收到回复，怎么办？

颗粒儿

各位前辈好：

4月中旬amazon 给我发了一封邮件说要求提交以下资料：（目前账户处于冻结状态）
已经提交3资料过去了（提交的资料有，3个月的信用卡账单，香港营业执照，以及最近采购的一批样品的invoice），可是现在也还没有收到amazon 的回复，不知道有没有漏掉什么，请前辈指点一下，不胜感激！

Please provide the following documents and confirm there is a valid credit card on file:

--utility bill with name and address visible
--Business license
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.


Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.

Sincerely,

Seller Performance Team

Twisted

这个时间确实会比一般的稍长，耐心等等吧，估计快了