账户已被永久停用，违反了我们的“成人用品政策和指导方针

sam14277469 · 发表于 2022-10-8 14:58:41

Hello Seller,

Your Amazon seller account has been permanently deactiVATed in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.

Why did this happen?
You have listed items in violation of our "Adult products policies & guidelines". Items sold on Amazon.com must adhere to all Amazon policies. To learn more about this policy, please visit "Adult products policies & guidelines":
https://sellercentral.amazon.com/gp/help/G200339940

How do I reactivate my account?
To reactivate your selling account, please submit evidence or documentation showing that your account has not violated our "Adult products policies & guidelines".

How do I send the required information?
To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central:
https://sellercentral.amazon.com/performance/dashboard?reftag=ah_em_rp

What happens if I do not send the required information?
If you do not provide the required information, your account will remain deactivated.
If you have funds in your account, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com, after 90 days following this notification. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.

Has your account been deactivated in error?
If you believe the listings that caused your account deactivation are compliant with our "Adult products policies & guidelines", please include evidence or documentation showing that your account has not violated our policy and we will investigate your concern.
If we confirm your account has violated our "Adult products policies & guidelines", your account will remain deactivated.

------------------

还能有希望吗？能申诉回来不？

Luckysu · 发表于 2022-10-8 15:34:09

成人用品永久停用了，这种情况的话比较难了。产品确实是成人用品吗?

sam14277469 · 发表于 2022-10-8 16:13:21

Luckysu 发表于 2022-10-8 15:34
成人用品永久停用了，这种情况的话比较难了。产品确实是成人用品吗?

确实是成人用品

Jasmi · 发表于 2022-10-8 16:34:20

sam14277469 发表于 2022-10-8 16:13
确实是成人用品

一样的问题

irobinwang · 发表于 2022-10-8 16:37:28

我也是这种情况，一直卖成人用品的。今天有个产品被删除，然后就是被永久封店了。你的店铺有申请成人用品的销售类目吗？

sam14277469 · 发表于 2022-10-10 09:18:49

irobinwang 发表于 2022-10-8 16:37
我也是这种情况，一直卖成人用品的。今天有个产品被删除，然后就是被永久封店了。你的店铺有申请成人用品的 ...

申请了，很多年了，突然永久停用，还没申诉，你申诉了吗

xqiang4one · 发表于 2022-10-10 15:16:11

目前是没戏了，我3个账号都是因为成人关店的，问了无数个服务商，没人可以解决

Bentu · 发表于 2022-10-10 15:38:25

完蛋，救不了

XM小天才 · 发表于 2022-10-11 17:32:38

可以试试强开，有过类目审核吗，类目有没有放错，有没有成人用品累的产品资质，执照上有没有销售渠道呢？

OK0715 · 发表于 2022-10-17 10:20:05

我也遇到了关键被移除的只是一个父体，然后店铺就挂了一脸懵逼

[账号停用] 账户已被永久停用，违反了我们的“成人用品政策和指导方针