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[其他] 玩具产品突然被下架,请问是什么原因呢?有相同情况的吗?

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蓝宝石

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发表于 2022-9-28 16:41:13 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式

这是亚马逊发过来的邮件,但是产品突然被下架了,开CSAE问了客服,说被相关团队抓取,需要进行商品安全审核,要提供CPC等证书,但是链接之前已经是通过CPC审核的了。有和我一样情况的卖家朋友吗?

Subject: Action Required: Compliance requirements for your product listingsHello from Amazon,We are contacting you because you have listed products for which we require certain compliance documentation. We have suppressed the ASINs listed at the bottom of this email until we receive and verify the required documentation. Please refer to our Help Page for more information about our policy: https://sellercentral.amazon.com/gp/help/external/help.html?itemID=202155900&language=en_US&ref=efph_202155900_cont_GXMGGPL6LC4CVXHT.Why is this happening?The impacted ASINs listed at the bottom of this email are missing required compliance documentation.How do I continue to sell the affected products?Please visit https://sellercentral.amazon.com/gp/help/external/help.html?itemID=202155900&language=en_US&ref=efph_202155900_cont_GXMGGPL6LC4CVXHT. to find out more information about compliance documentation and requirements for different product categories, then please provide the missing documentation following the instructions on the help page.What happens if I don’t appeal?If you choose to not appeal, the impacted ASIN(s) will no longer be listed from Amazon.com until we receive compliance documentation from you or another seller who has listed the same ASIN.We are here to helpIf you believe that the compliance documentation requirement does not apply to the ASINs listed at the bottom of this email, please submit an explanation of why you believe that is the case at child-safety@amazon.com. FOR FBA Offers: If you do not wish to continue selling the products concerned and have any inventory of these products remaining in our fulfillment centers, you’ll have 30 days from the date your listing has been removed to create a removal order. Instructions for creating a removal order can be found on the Remove Inventory Overview at https://sellercentral.amazon.com/gp/help/external/G200280650
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发表于 2022-9-28 17:18:33 | 只看该作者
看你之前是什么时候提交的,亚马逊可能一年要求提交一次。也有可能是亚马逊误扫了,重新提交一次之前的认证就好了,审核会过的
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