标题: 亚马逊产品被误判导致关店，需要怎么处理？ [打印本页] 作者: 路在征途121 时间: 2022-6-6 20:28 标题: 亚马逊产品被误判导致关店，需要怎么处理？ our Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.
Why did this happen?
We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, please visit "Category, Product, and Content Restrictions":
https://sellercentral.amazon.com.au/gp/help/200164330
Examples of restricted products you have listed include, but are not limited to:
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RP Policy: This product has been identified as weapon, which is prohibited from sale on Amazon.com
How do I reactivate my account?
To reactivate your seller account, please submit evidence or documentation demonstrating that your account has not violated our "Restricted Products" policy.
How do I send the required information?
To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central:
https://sellercentral.amazon.com.au/performance/dashboard?reftag=ah_em_rp
What happens if I do not send the required information?
If you do not provide the required information, your account will remain deactivated. If you have funds in your account, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com.au, after 90 days following this notification. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation at: https://sellercentral.amazon.com.au/home.
Your explanation should include the following information:
-- How your account has not violated Amazon "Restricted Products" policy.
-- Evidence that shows your account complies with Amazon "Restricted Products" policy.
-- If we confirm your account has violated our " Restricted Products" policy, your account will remain deactivated.
You can view your account performance at https://sellercentral.amazon.com.au/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.