后来我声情并茂地重新发了一封邮件再加上他说的强制性的标志,还有年龄警告标志,也重新改成了ZIP文件提交。
但是还是不通过,然后再开case问客服又和我说:Hello from Amazon Selling Partner Support,
Regarding your appeal issue, replied as follows:
The documents you provided still do not meet the requirements .
Statement responding to the recall reason - must explain possible causes and show corrective actions (PDF)
Pictures of the product itself showing mandatory markings including CE mark, model number, brand name and address of EU based manufacturer or importer
Pictures of the packaging showing mandatory markings including age warnings and age warning symbol
Instruction of use translated into each corresponding language according to the country of sales (PDF)
The detail page of ASIN ***** does not have information of model number .
The documents must be submitted in a PDF/ZIP format.