猫若 发表于 2016-12-1 19:40:13

账号无缘无故的被冻结了

说起来真是衰,账号拿到手里就还不到一周就被冻结了,完全新的电脑,新的网线,一个产品都还没有传,本来还打算公司把包装弄好之后就马上上传listing的,可是现在冻结了。

Hello,

We are conducting a review of your Amazon account to comply with applicable laws related to commercial transactions. During our review, you will be unable to access your account.
Within 9 days, please send the information listed below by fax. It is important that any information provided is easy to read and marked with the email address registered to your account and reference ID XXXX.

For 非法人香港银行账号持有人姓名 :
-- Complete residential address.
-- A copy of an unexpired passport or other government-issued identification (for example, driver’s license).
-- Proof of address, such as a recent utility bill (if the address on the passport or government-issued identification is not current).

This person is listed as one of the registered account holders of the account associated with email address: xxx

To view the fax number and verify that this request is indeed coming from Amazon, please open your web browser and type in the following link:
We will convert your fax to a secure electronic image and send an email within 24 hours confirming receipt. If we do not receive this information, your account may be closed.
If you have any questions or concerns, you can contact us at account-confirmation@amazon.com.
Sincerely,
Amazon.com


解释一下就是: 刚拿到账号的时候是美国站和欧洲站 ,只有美国站是不可售状态,问了亚马逊客服,亚马逊客服说是美国站点在审核,因为后台收款银行账号没有,所以会影响到审核,注册账号的人也说让我添加收款银行,问了客服,客服说非法人的香港银行账户可以直接收款,不需要经过第三方,所就加了非法人的银行账号进去,隔了几天,就看到亚马逊发邮件说让我提供那个香港银行账户持有人的信息(就是这个邮件)

问了很多人都说是亚马逊冻结那就是账号死了,传真也发了,不知道什么时候会有结果,要是美国站点关了,还真是不甘心啊

www.doobang.com 发表于 2016-12-1 22:59:48

我朋友一个帐号也是,,莫名其妙的被关了,不知道啥原因

创蓝商务Misha 发表于 2016-12-2 11:20:32

本帖最后由 创蓝商务Misha 于 2016-12-2 11:22 编辑

你这个不是被关了,只是正常审核的一种,按要求提交资料等审核通过就好

猫若 发表于 2016-12-2 11:30:26

谢谢 ,还好不是关了 ,今天收到邮件说We received your fax, but your document provided is illegible. Please fax us a copy of the document(s)

Complete residential address
-- An unexpired passport or other government issued ID document (such as a driver’s license)
-- Proof of address, such as your last utility bill (if the address on the passport or government issued ID document is not current)

这几句话什么意思呢
1.香港账户持有人地址
2.护照或者身份证
3.账单(如果护照或者身份证的地址和1 不一样)

是吗? 护照和账单上面一定要是清楚的 不能有任何的添加的字迹吗?如仅供亚马逊注册使用?

猫若 发表于 2016-12-2 11:39:03

www.doobang.com 发表于 2016-12-1 22:59
我朋友一个帐号也是,,莫名其妙的被关了,不知道啥原因

关了之后申述回来了吗?

www.doobang.com 发表于 2016-12-2 21:04:02

猫若 发表于 2016-12-2 11:39
关了之后申述回来了吗?

没有,一直没人理,不知道咋弄,就没管了,你是关了再申诉么

dengrunguang 发表于 2016-12-2 21:09:31

我今天也是,建个word文档:
填写你注册时的居住地址,插入身份证正反面和水电费或者信用卡账单图片,去淘宝找人传真给亚马逊就行了,传真号码是邮件链接打开就可以看到了

人生如戏 发表于 2017-6-11 13:19:32

创蓝商务Misha 发表于 2016-12-2 11:20
你这个不是被关了,只是正常审核的一种,按要求提交资料等审核通过就好

我两年的老账号昨天也收到这个邮件然后被冻结,昨天已经提交了资料还没消息呢。这个不是一般是针对新注册账号的审核吗,怎么我两年的老账号也会审核。被冻结导致没有销售权限,损失惨重,这个可以找亚马逊理论吗
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