lai2021 发表于 2023-7-5 14:25:23

店铺被封,能解决的来

Dear XXX,

Your Amazon Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed and pending orders have been cancelled.

Why is this happening?
We have taken this measure because information available to us indicates that this account has misused Amazon's services in violation of our Seller Code of Conduct (https://sellercentral.amazon.com/help/hub/reference/1801) and involved in FBA credit reimbursement abuse.

Examples of violations of the Seller Code of Conduct include, but are not limited to, attempting to manipulate sales rank, artificially inflating web traffic, or allowing other parties to act on your behalf in a way that violates Amazon's policies.

Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
• Evidence or examples that demonstrate that your account complies with the Amazon Services Business Solutions Agreement.

How do I send the required information?
Submit this information to sellercredit-appeals@amazon.com.


After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we confirm fraudulent activity or find that you have engaged in deceptive or illegal activity, or have abused our systems, or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
此致,

卖家绩效团队
Amazon.com


这家店铺已经空置2个月了,今天突然收到这份绩效通知,也没有邮件。这个是什么问题?有能解决的服务商嘛?

迷你小鹿 发表于 2023-7-5 15:19:29

FBA物流索赔关店

焦糖爆米花 发表于 2023-7-5 16:28:05

Examples of violations of the Seller Code of Conduct include, but are not limited to, attempting to manipulate sales rank, artificially inflating web traffic, or allowing other parties to act on your behalf in a way that violates Amazon's policies.
这是刷单了还是合并僵尸链接之类的吗

依婷 发表于 2023-7-5 16:36:54

刷单了?还物流索赔了??你是做了什么违规的事情了吗

lai2021 发表于 2023-7-5 16:59:23

依婷 发表于 2023-7-5 16:36
刷单了?还物流索赔了??你是做了什么违规的事情了吗

没有刷单,也没有索赔过呀

lai2021 发表于 2023-7-5 16:59:34

迷你小鹿 发表于 2023-7-5 15:19
FBA物流索赔关店

没有索赔过

lai2021 发表于 2023-7-5 17:00:00

原来是优优呀 发表于 2023-7-5 15:42
有刷单或者测评之类的吗

没有刷单,也没有测评过呢

lai2021 发表于 2023-7-5 17:00:33

焦糖爆米花 发表于 2023-7-5 16:28
Examples of violations of the Seller Code of Conduct include, but are not limited to, attempting to...

你说的都没有做过呢

lai2021 发表于 2023-7-5 18:35:11

原来是优优呀 发表于 2023-7-5 18:21
有绩效截图吗

我发的就是绩效通知啊,完全复制

妞妞爱喝豆浆 发表于 2023-7-5 18:58:52

上传一下你的绩效截图看一下哦
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