哈喽 发表于 2022-7-4 16:23:16

大佬们,资质审核还没来得及提交账号又被停了。这种怎么救

遇到了坑货服务商,买了几个账号一直遇到绩效审核,然后他说会帮我们处理资质审核的事情,然后说最近通过率低,过几天看看
结果今天发现账号直接被停用了,然后他说这个不涉及他们的售后了,资质审核才能售后。。。。。。
有没有大佬服务商捞我一手,不然直接辞职谢罪了
以下为停用绩效通知原文
Hello, Please ship any open orders to avoid further impact to your account. 90 days after receiving this notification, you may request a funds disbursement by contacting disbursement-appeals@amazon.co.jp. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our system or repeatedly violated our policies which protect our customers and selling partners, we may withhold some or all of the funds in your account. We are holding any funds in your account while we work with you to address this issue. For more information, please refer to the Funds withholding policy (https://sellercentral.amazon.co.jp/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6). You can confirm the outstanding balance in your account at any time by checking your Seller Central Payment Report, or by contacting disbursement-appeals@amazon.co.jp. Funds will be withheld for 90 days, but this period may be extended due to circumstances of your account. For more information, please review the Funds withholding policy (https://sellercentral.amazon.co.jp/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6).Why is this happening?We were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history. We find that you have repeatedly violated Amazon terms and conditions or policies. As these violations might obstruct Amazon services from being provided, by this notice we suspend or terminate your seller account.You can view your account performance (https://sellercentral.amazon.co.jp/performance/dashboard?ref=ah_em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.-- iOS App (https://itunes.apple.com/jp/app/amazon-seller/id794141485?mt=8)-- Android App (https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=ja_jp)We may not respond to further emails about this issue.

Sincerely,Seller Performance TeamAmazon.co.jp

安安Ann 发表于 2022-7-4 17:11:23

这确实很坑,你买的时候没有问清楚质保多久之类的吗。。。一般质保期出问题都可以要求直接换号的

清风明—月弯 发表于 2022-7-4 17:27:58

啥情况,没有资质哇?

Linda09580 发表于 2022-7-4 17:29:00

这。。。。要救可能花费的可能都能再买几个了

哈喽 发表于 2022-7-4 17:44:39

安安Ann 发表于 2022-7-4 17:11
这确实很坑,你买的时候没有问清楚质保多久之类的吗。。。一般质保期出问题都可以要求直接换号的

说是质保一个月,资质审核的时候还可以质保。但是后面停号这个说是我自己的问题,不在他们的售后范围内。。。坑死我

哈喽 发表于 2022-7-4 17:45:42

超级6-薇薇 发表于 2022-7-4 17:34
这肯定是有违规操作违规行为导致的封店

这账号买来至今只有跟卖了我自己大号几个产品啊。。。然后就被资质审核,然后我按照服务商的要求就放着不操作等他们过资质审核,结果今天给我来这出。。。

whh7473 发表于 2022-7-5 13:26:45

最好还是用自己真实资料注册店铺比较好啊
页: [1]
查看完整版本: 大佬们,资质审核还没来得及提交账号又被停了。这种怎么救