zzzhhh 发表于 2022-1-10 21:22:25

收到刷单警告,还有申述入口,要怎么处理?

昨天收到了刷单警告,还有申述入口,要怎么处理?
我真倒霉,管理这个账号的同事离职了,公司让我先代管,等新的运营来,
结果昨天就收到刷单警告,这个账号之前负责的同事11-12月刷了很多点赞,不知道是不是这个原因,求大神解答
We are notifying you that we have detected a policy violation that negatively impacts your account health. If left unaddressed, this may lead to account deactivation.

Why did this happen?
We are contacting you because you appear to have violated one or more of the following Seller Code of Conduct requirements on Amazon.com:
-- Influencing customers’ ratings, feedback, and reviews
-- Manipulating Sales Rank
-- Artificially inflating web traffic

Prohibited behaviors on Amazon.com include, but are not limited to:
-- Hiring 3rd parties to try to improve ASIN rank or reviews.
-- Sending packages to addresses where the recipient does not order or expect them.
-- Soliciting or accepting false or fraudulent orders.
-- Placing orders for your own products.
-- Compensating buyers for purchasing your products (including claim codes).

How do I address this issue?
Please view the policy warnings on your Account Health page (https://sellercentral.amazon.com/performance/account/health/policy-warnings) and follow the guidance in the "Next Steps" column next to the policy warning.

What happens if I do not follow the instructions on the Account Health page?
If we do not receive the requested information, the policy warning will remain on your account for 180 days following the date on which it was posted to your account.

Has this message been sent in error?
If you believe there has been an error, please submit an explanation by following the guidance in the "Next Steps" column next to the policy warning on your Account Health page. Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.
-- How your account has not violated our policies.

Gyaaa 发表于 2022-1-11 08:50:39

1.又申诉入口的话尽快申诉解决。
2.点赞也会造成,后面就不要操作了,变成二刷就难了。

亚马逊海盗 发表于 2022-1-10 21:35:20

点赞很容易导致这种问题的,需要去申诉处理

兰精灵 发表于 2022-1-10 22:03:58

可以申诉,申诉思路:陈述人为操纵的动机和手法、所涉及的订单号、买家信息/服务商信息、清晰的还原整个操纵评论的过程。这部分越详细,解封机率越大,滴滴~

夏沫-跨境 发表于 2022-1-10 22:09:58

有申诉窗口就如实申诉,提供他需要的所有信息,如果自己不专业可以代申诉

周十七 发表于 2022-1-11 08:42:00

一定要申诉,不要等着消除,刷单不是小事

小洁2021 发表于 2022-1-11 09:13:28

点赞是会导致销量排名的申诉,可以看看前同事之前有没有留下来相关的信息,主要是第三方的的相关资料。有申诉入口,是需要申诉的,避免以后影响到账号

哗哗哗花 发表于 2022-1-11 09:26:05

有申诉入口就去申诉 不然后期有二刷风险 第一次可以自己尝试一下 如果申诉失败了 就建议找专业的人来做 亚马逊申诉失败几次就可能不会再回复了

万般星河 发表于 2022-1-11 09:48:52

有申诉入口就要申诉的现在还有需要吗 可以详细沟通下

dandan0115 发表于 2022-1-11 10:08:06

需要申诉处理的,后续也不要做违规操作了,容易判为二刷
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