品牌备案成功，但豁免不了UPC，出现5461报错~小白恳求各位大佬帮忙解决，谢谢！
本人小白，刚注册亚马逊账号，注册了美标，也成功备案了，但去豁免UPC，找不到注册时的类目，出现5461报错。按邮件提供了相关的资料，还不行.....现恳求大佬们，帮帮忙...万分感谢！如能帮解决好，发个大红包也是可以的https://bbs.ichuanglan.com/data/attachment/album/202012/24/090105q7d34t8j65tj31mr.jpg 麻烦不要葱姜蒜 发表于 2020-12-27 17:46
你的case主题明确吗？
我之前也是主题不明确，所以他理解不了。开的英语case来的
Hello，I need your help.
As shown in the screenshot, I have successfully registered the xxxx brand. However, my Amazon store failed to obtain the relevant permissions.
I cannot create a xxx brand product.
I cannot access the A + content page.
I cannot access the brand store.
Can you update the brand authorization？
Which would you like to do: Add, Update, or Remove a Brand Registry user account?: Update
Enter the Email Address login of the Brand Registry user account:: xxxx
Enter the brand(s) that this request pertains to:xxxx
Enter the role(s) that you would like the user account to have (Administrator, Rights Owner, or Registered Agent):: Administrator
这是我开的case
Hello from Amazon Brand Registry Support,
I understand that you would like to add the user to Brand Registry.
I confirm that the requested user is already added to the Brand with desired roles of .
However, as per your comments, I understand that you aren't getting access to the following functions in your seller account:
I cannot create a xxx brand product.
I cannot access the A + content page.
I cannot access the brand store.
I would like to inform you that there is no problem from our end. It appears that there is a problem from your seller account. We need to check your seller account. However, we don't have an access to your seller account unless we receive a request directly from your seller account as you are contacting us from Rights Owner account.
Hence, please contact us from your seller account so that it could help us to find the problem and fix the issue.
Have a nice day.
Please let us know how we did.
Were you satisfied with the support provided?
这是亚马逊回复的 :'(:'(:'(恳求大佬们，帮帮忙...万分感谢！ 自注册出现的问题的确比招商经理给的链接注册问题多点，这里通过UPC豁免成功率和品牌白名单都是可以的 先按要求提交，然后等待一两小时还不行就在开case要求刷新一下，我也是5461！已经解决了 1.尝试换其他UPC上传2.把备案的品牌少写一个字母或多写一个字母，上传成功之后马上修改成正确品牌 我昨天想申请upc豁免也是遇到了这个问题，楼主你解决了吗? 顶一下 麻烦不要葱姜蒜 发表于 2020-12-24 10:10
先按要求提交，然后等待一两小时还不行就在开case要求刷新一下，我也是5461！已经解决了
想请问一下品牌和制造商是不是都写品牌名就好拉？ 描述要写什么呀？ zhangzhang姐 发表于 2020-12-24 10:16
想请问一下品牌和制造商是不是都写品牌名就好拉？ 描述要写什么呀？
我写的是为产品做的listing标题 麻烦不要葱姜蒜 发表于 2020-12-24 10:25
我写的是为产品做的listing标题
那上面还有一个商品名称是也写一样的内容吗？