创蓝论坛-亚马逊卖家交流和学习专业论坛

 找回密码
 立即注册

QQ登录

只需一步,快速开始

微信登录

打开微信,扫码登录

查看: 6608 |回复: 15

加拿大账号被封,钱被无限期扣留,资金怎么申诉回来?

[复制链接]

1

主题

3

帖子

6

蓝宝石

LV1.跨境虾米

积分
9
威望
0
贡献
0
信用
0
最后登录
2017-12-14
发表于 2017-12-14 17:58:53 | 显示全部楼层 |阅读模式
背景:就因为改了listing,广告里多加了两张贴纸,价格也加了一加币,然后这个改之前下单客的户要免费贴纸。我这不灵光的脑子 不同意还跟她硬刚,然后就没有然后了。(背景有点长,告诉我亚马逊上还是不要嚣张啊)
账号是申诉不回来了,但是亚马逊无限期扣留账户剩下的钱,求大神指教钱怎么申诉回来
申诉了账号恢复亚马逊回的信息:
Hello,
We reviewed your account and the information you provided, and we have decided that you may no longer sell on Amazon.ca.
The sale of counterfeit products on Amazon is strictly prohibited. We will continue to withhold your funds if you cannot provide valid invoices or receipts for the items you listed on Amazon. If the equivalent amount is greater than the total amount available in your account, then the total amount will be withheld.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.ca.
提供完发票截图亚马逊回复:
Hello,
We reviewed your account and the information you provided, and we have decided that you may no longer sell on Amazon.ca.
The sale of counterfeit products on Amazon is strictly prohibited. We will continue to withhold your funds if you cannot provide valid invoices or receipts for the items you listed on Amazon. If the equivalent amount is greater than the total amount available in your account, then the total amount will be withheld.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.ca.
然后现在点开payment  <span class="a-declarative" data-action="a-popover" data-a-popover="{"width":"250","content":" Unavailable balance\n   
\n   
\n    This is an amount Amazon keeps in reserve in your seller account. Click on \"View reason\" for more details."}" style="box-sizing: border-box;">[url=]Unavailable balance[/url]
[url=]View reason[/url][url=] [/url]Closed or suspended account
For terminated or suspended accounts, funds are held indefinitely to cover any refunds, chargebacks or A-to-Z Guarantee claims.






回复

使用道具 举报

178

主题

1426

帖子

3223

蓝宝石

LV9.跨境名人

积分
5066
威望
0
贡献
0
信用
0
最后登录
2022-4-25
发表于 2017-12-14 18:07:25 | 显示全部楼层
客户投诉你卖假货啊,你继续申诉咯,只要不是侵权造成的封号,亚马逊都会把钱还给你的,不要怕
回复

使用道具 举报

12

主题

232

帖子

939

蓝宝石

LV5.跨境熟手

积分
1171
威望
0
贡献
0
信用
0
最后登录
2018-5-24
发表于 2017-12-14 18:14:22 | 显示全部楼层
你没有发票吗?
回复

使用道具 举报

回复或查看帖子请先 登录 | 注册

您需要登录后才能查看帖子和回帖 登录 | 立即注册

本版积分规则

创蓝论坛

创蓝物流

互动学习

干货文章 每日签到

亚马逊服务

正规UPC
扫码关注创蓝论坛
扫码回复“加群” 更多优质交流群等你来
扫码进入创蓝Forum小程序
扫码进入小程序 随时随地解决亚马逊问题

© 2001-2022 | 小黑屋| 网站地图| 创蓝论坛 ( 粤ICP备18023761号-1 )  

快速回复 返回顶部 返回列表