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账户被投诉假货被移除销售权限,现在要申诉,
主要有个问题:
我们被卖家投诉的这两个产品是S 品牌厂家的,但是他们的增值税发票是由 S 深圳公司开给了他们的香港公司(香港S),再由S香港公司销售给了我们公司,请问如果我们提供了S 深圳公司开给S 香港公司的VAT发票;以及S香港公司开给我们的普通invoice,这样的申诉资料可以申诉通过吗?
希望有大神回复下
You currently may not sell on Amazon.co.uk because we received complaints about the authenticity of the items listed at the end of this email. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.
To sell on Amazon.co.uk again, please send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders. Get help creating your plan in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/200370560). To send us your plan, click the Appeal button next to this email on the Performance Notifications page in Seller Central.
Also include the following information for each ASIN:
-- Copies of invoices or receipts from your supplier issued in the last 365 days. These should reflect your sales volume during that time.
-- Contact information for your supplier, including name, phone number, address, and website.
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