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查看: 4111 |回复: 25

求助!!亚马逊账号被封,产品真实性;自己就是工厂,自产自销的。如何提供发票?

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蓝宝石

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发表于 2017-12-7 16:28:29 | 显示全部楼层 |阅读模式
Hello,

We reviewed your account, and we have decided that you may no longer sell on Amazon.com because you are offering items that may be inauthentic. A list of these items is at the end of this email. Your listings have been removed from our site and we are withholding any funds available in your account.

If you do not appeal this decision within 90 days, we will permanently withhold payments to you. You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

To sell on Amazon again, please send the following information to pq-review@amazon.com:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

The sale of counterfeit products on Amazon is strictly prohibited.  If you cannot provide valid invoices or receipts for the items listed below, funds will be withheld equivalent to the amount you earned from the sale of these items in the last 180 days. If the equivalent amount is greater than the total amount available in your account, then the total amount will be withheld.

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蓝宝石

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 楼主| 发表于 2017-12-7 16:30:46 | 显示全部楼层
账号注册了1年多了,自己注册了品牌的,当时用商标受理通知书备案的,提供了出货证明,美国商标受理通知书(美国标还没下来),中国的商标证书,公司营业执照,公司原材料采购合同。 但是亚马逊1个礼拜了,还没回复
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蓝宝石

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 楼主| 发表于 2017-12-7 16:33:32 | 显示全部楼层
@创蓝商务  求教
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