销售权限被移除的申诉方法与步骤 - [创蓝经验]

创蓝 · 发表于 2014-12-21 22:32:11

你要自己写申诉信自己试一试，这个是亚马逊客服定夺的，但是几率肯定比你卖假货卖仿货的高。

ours · 发表于 2014-12-22 11:10:36

阿默发表于 2014-12-20 14:55
没了解过欧洲站点，如果是德语发给你的信息应该是用德语回复啊。

好的谢谢~

sumichen · 发表于 2014-12-22 11:42:52

阿默第二次申诉的时候是开了case 但是亚马逊都没有回复都2 3天了这样是没有希望了？

创蓝 · 发表于 2014-12-22 13:38:58

sumichen 发表于 2014-12-22 11:42
阿默第二次申诉的时候是开了case 但是亚马逊都没有回复都2 3天了这样是没有希望了？

希望不大啊，亲。先看结果吧。

阳光 · 发表于 2014-12-23 10:39:23

我想问一下，我朋友的账号因为提前发货而被移除了销售权限，这种申诉几率大吗？

创蓝 · 发表于 2014-12-23 15:20:22

阳光发表于 2014-12-23 10:39
我想问一下，我朋友的账号因为提前发货而被移除了销售权限，这种申诉几率大吗？

几率还是比侵权或者卖仿货导致的销售权被移除大一点，但是您也要写邮件提交给亚马逊审核，过不过要看亚马逊的判断。

janice210 · 发表于 2014-12-23 22:10:25

Hello,

We have removed your selling privileges and placed a temporary hold on any funds in your Amazon.com seller account.

We took this action because you have violated our policies by confirming orders prior to shipping any portion of the orders to the buyers. Sellers may only confirm shipment of an order after sending all or some portion of the customer's order.

sunshine 2014/12/23 21:36:54
看吧

sunshine 2014/12/23 21:37:46
我刚去申诉结果又收到这封邮件Hello,

We appreciate the information you have provided. However, a review of your account you have charge a product prior to sending it to the buyer. Remember that sellers are only able to confirm shipment once they already gave the package to the carrier.

Before we can consider reinstatement of your selling privileges, you must provide us with a detailed account of the steps you will take to to this policy in the future. We will then review your plan and determine whether to reinstate your selling privileges.

For information on creating and submitting your plan, search on "Appeal the Removal of Selling Privileges" in seller Help.

We look forward to hearing from you.

Regards,
这种问题怎么申诉阿，我申诉了一次，没成功，求解阿

创蓝 · 发表于 2014-12-23 22:12:37

Before we can consider reinstatement of your selling privileges, you must provide us with a detailed account of the steps you will take to to this policy in the future. We will then review your plan and determine whether to reinstate your selling privileges.

可以考虑给你恢复销售权限，但是你要写一个详细的计划和步骤告诉亚马逊你会后期怎样做来避免这个问题。

sumichen · 发表于 2014-12-24 11:34:29

第二次写计划的时候提交到哪个啊？直接在help那里开case？亚马逊没有回复的

创蓝 · 发表于 2014-12-24 15:50:34

sumichen 发表于 2014-12-24 11:34
第二次写计划的时候提交到哪个啊？直接在help那里开case？亚马逊没有回复的

你看之前亚马逊给你的邮件有没有说要你指定发送申诉信到哪个邮箱，如果有你继续发到那个邮箱即可，亚马逊不一定都会回复你的申诉信的，如果他们审核觉得你没希望了有可能不回复的，之前有些客户有收到回复但是也很慢1-2周的都有。