LISTING被冻结，如何申诉？

九月生活

内容如下。我试着写了一封信过去，但是好像格式不对。请问应该如何操作？
Hello,

We still need more information about the items at the end of this email. Please reply to this email with copies of invoices or receipts that include the following:

-- Supplier information (name, phone number, address, website)
-- Buyer information (name, phone number, address, website)
-- Invoice date (must be issued in the last 365 days)
-- Item descriptions
-- Item quantities

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

We will review your information and decide whether to reinstate your listings.

LL132109

需要你提供包括以下内容的发票或收据复印件
-- Supplier information (name, phone number, address, website)
-- Buyer information (name, phone number, address, website)
-- Invoice date (must be issued in the last 365 days)
-- Item descriptions
-- Item quantities
你可以以.pdf, .jpg, .png, or .gif files发送，可以遮住价格信息，但要保证其他的信息清晰

九月生活

好的谢谢 我自己建立一个电子文档PDF格式的发票可以吗?