亚马逊给出这个怎么解决呀，开店铺才半个月，出了10单。

神秘

Hello,

You currently may not sell on Amazon.com because of concerns that your items may infringe intellectual property rights or may be inauthentic.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the authenticity of products. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central (https://sellercentral.amazon.com ... notifications.html/).

If you would like your selling privileges reinstated, appeal and let us know. Visit the Notifications page in the Performance section of your account, find this message, and click “Appeal” (https://sellercentral.amazon.com ... -notifications.html).

When you respond, include a plan of action that contains the following:
1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.

To find more information on how to submit your plan of action, search “Appeal the Removal of Selling Privileges” in Seller Central Help.

Still have questions? Contact us (https://sellercentral.amazon.com ... f_=id_contactus_...).

We’ll review the information you send and get back to you with an answer within 2 business days. When we respond, we may ask you for additional details or to revise your plan of action. If your plan of action sufficiently addresses the complaints, we will consider reinstating your selling privileges.

While your account is restricted, we will place a reserve on your funds.

Please understand that if you are unable to submit a sufficient plan of action within 17 days, we may remove your listings and continue the reserve on your funds.

Sellers should understand our policies regarding product authenticity. To learn more, search “Amazon Anti-Counterfeiting Policy” in Seller Central Help.

我是陪钱卖的，一款钱包才卖1.11美金。求大神指导。还有三单没有发货，是不是应该继续发货还是？

安静。

侵权？？你是跟卖的么？

神秘

安静。 发表于 2016-11-9 09:01
侵权？？你是跟卖的么？

没有跟卖，就是抄写别人家的商品描述。
然后我的钱包上面有一个牛的标志，其他的都没有啊

CARPENTER

When you respond, include a plan of action that contains the following:
1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.

要写plan包含上面要求的信息。

LANA201403

侵权？描述里面包含人家的品牌或者其他的词吧？

神秘

LANA201403 发表于 2016-11-9 09:14
侵权？描述里面包含人家的品牌或者其他的词吧？

把人家的品牌去掉了。然后人家写了唯一，我也加上去了，  应该怎么申诉啊？账号还能回来吗

二二二(⊙o⊙)…

侵权很难申诉。不过也不是不可能申诉回来

神秘

CARPENTER 发表于 2016-11-9 09:13
When you respond, include a plan of action that contains the following:
1. Description of the issue ...

哦哦，里面有很多地方，这个绩效Suspended for poor selling performance  也有这个违规Suspended for policy violation还有那个其他Additional information应该写到那一栏里啊

狂奔的蜗牛

去系统培训下吧

等一片叶落lf

神秘 发表于 2016-11-9 09:23
哦哦，里面有很多地方，这个绩效Suspended for poor selling performance  也有这个违规Suspended for po ...

侵权的话就是违反政策了，这个算严重的，我们的账号没有回来