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LV2.跨境小白
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- 2017-4-7
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Hello,
You currently may not sell on Amazon.com because of concerns that your items may infringe intellectual property rights or may be inauthentic.
To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the authenticity of products. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central ([img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html/).
If you would like your selling privileges reinstated, appeal and let us know. Visit the Notifications page in the Performance section of your account, find this message, and click “Appeal” ([img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
When you respond, include a plan of action that contains the following:
1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.
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